Creek Bottom & Company is dedicated to reclaiming and revitalizing Native-made and vintage jewelry. Our mission is to honor traditional craftsmanship, respect Native cultures, and celebrate the heritage of the Southwest.
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Shipping
SHIPPING TURNAROUND
Orders are processed and shipped within 3-5 business days of ordering. Orders placed on Friday will not be processed and shipped until Monday.
CARRIERS
We use USPS to ship all orders domestically.
ORDER TRACKING
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information as soon as it ships.
SHIPPING RATES
Shipping rates begin at $7.99 for USPS First Class.
LOST OR STOLEN PACKAGES
Creek Bottom & Company is not responsible for lost or stolen packages. If your package arrives damaged, you must contact info@creekbottomandco.com within 24 hours of receiving your order.
INFORMATION ACCURACY
Please confirm your address and make sure you provide all shipping details before submitting your order at checkout.
Returns & Exchanges
RETURNS
If you have any problems at all with your order, please email info@creekbottomandco.com. If for any reason you are unhappy with your purchase, you may return your item within 14 days for in-store credit. Unfortunately, Creek Bottom & Company is unable to refund your purchase for returns. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
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EXCHANGES
If you would like to exchange your item for a different item or size, you may exchange it within 14 days of receiving it. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging.
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NOTE: If you purchase your item on sale or during a seasonal sale, it will not be eligible for a return. These items are final sale.
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